WARWICK MACHINE TOOLS LTD – DATA PROTECTION & PRIVACY POLICY
This privacy policy sets out how the Warwick Machine Tools Ltd uses and protects any information that you give us. Please read it carefully as you should only submit information to us if you agree we may use it in accordance with this privacy statement.
Warwick Machine Tools is committed to ensuring that your privacy is protected. We recognise the importance both of keeping that information secure and of letting you know what we intend to do with that information. We periodically (at least biennially) review and may amend our privacy statement to reflect changes to our business, website or to data protection legislation. We therefore ask you revisit this privacy statement on a regular basis to ensure you are familiar with its terms.
What we collect
We may collect the following information:
- name and job title
- contact information including email address, telephone number
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
If you are a customer we will hold your information for up to 10 years, as our product have a long service life and we anticipate a requirement for ongoing service and support. Potential customer information is held for a maximum of 36 months before being refreshed and/or deleted. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to provide & improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Only authorised personnel and contractors have access to your information. We will keep you on our mailing lists until you ask us to remove you from them.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
When we share it
We may disclose your information to third parties in certain circumstances but we will not sell, rent or trade your personal information.
We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.
We may share your information with our funders or potential funders, such as our bank and with our professional advisors who have a reasonable need to see it.
We may share your information with any group companies of ours so that they can provide any products and services to you where you have personally requested them or where we feel such information is necessary to keep you informed of any products or services that they believe will be of interest to you.
We may provide anonymous aggregated data to reputable third parties on a commercial basis.
We will give third party providers who supply services to us, or who process information on our behalf, incidental access to your information but will always take steps to ensure their security measures are adequate to protect your information.
We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@warwickmachinetools.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Warwick Machine Tools Ltd, Unit 8 Runway Farm, Honiley Road, Kenilworth, Warks CV8 1NQ.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
The data protection principles that Warwick Machine Tools upholds
There are eight data protection principles that are central to the Data Protection Act. The Company
must comply with these principles at all times in their information-handling practices. In brief, the
principles say that personal data must be:
1. Processed fairly and lawfully and must not be processed unless certain conditions are met in
relation to personal data and additional conditions are met in relation to sensitive personal data. The conditions are either that the data subject has given consent to the processing for third party use, or the processing is necessary for the various purposes set out in the Act.
2. Obtained only for one or more specified and lawful purposes, and must not be processed in
any manner incompatible with those purposes.
3. Adequate, relevant and not excessive in relation to the purposes for which it is processed.
4. Accurate and, where necessary, kept up-to-date.
5. Not kept for longer than is necessary.
6. Processed in accordance with the rights of employees under the Act.
7. Secure. Appropriate technical and organisational measures must be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, data.
8. Not transferred to a country or territory outside the European Economic Area unless that
country or territory ensures an adequate level of protection relation to the processing of personal data.
This policy is effective from 01/05/2018
Units A1 & A2, Salwarpe Business Park, Salwarpe Road, Droitwich, Worcs, WR9 9BN
Registered in England no. 02693215